Shipping policy

Effective Date: 30th July 2026

At Kanikaa Jewels, we are committed to delivering your order safely and as quickly as possible. Every piece is carefully inspected and securely packaged before dispatch to ensure it reaches you in excellent condition.

Order Processing

  • Orders are processed within 2-3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional events, or periods of high order volume, processing times may be slightly longer. If this occurs, we will keep you informed.

Shipping Within India

Estimated delivery timelines are:

  • Metro cities: 3–5 business days
  • Tier 2 and Tier 3 cities: 3–7 business days
  • Remote locations: 5–10 business days

Delivery timelines are estimates and may vary depending on the courier partner and local conditions.

Shipping Charges

  • Free standard shipping on orders above ₹4500
  • Orders below this amount will incur a shipping charge calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive an email and/or WhatsApp message containing your tracking details. You can use this information to monitor your shipment until delivery.

Delivery Attempts

Our courier partners typically make multiple delivery attempts. If the shipment is returned to us due to an incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for reshipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Kanikaa Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Opening Video Must in case of Damaged products
  • Refuse delivery in case packaging is damaged
  • Contact us within 24 hours of receiving the package.

International Shipping

Currently, Kanikaa Jewels ships only within India. If international shipping becomes available, this policy will be updated accordingly.

Need Assistance?

For any shipping-related queries, please contact us:

Email: kanikaajewels@gmail.com
Phone/WhatsApp: +917025015965
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM IST