Antique Gold peacock and Lakshmi Necklace -KJ- GP138
Antique Gold Peacock and Lakshmi Necklace with kemp pink and green stone and pearl detailing
Shopping Guidelines
Welcome to Kanikaa Jewels. We appreciate your trust in our brand and request that you review the following shopping guidelines before placing your order.
Order Confirmation
Once an order has been successfully placed, it cannot be cancelled, returned, or refunded. We kindly request that you review your order details carefully before completing your purchase.
Damaged Products
We take great care in packaging every order. However, in the unlikely event that you receive a damaged product, please record a continuous unboxing video from the moment the package is opened. An unboxing video is mandatory for the verification and processing of any damage-related claims.
Product Color and Appearance
We make every effort to display our jewelry as accurately as possible. However, slight variations in color or appearance may occur due to photography lighting, screen resolution, and display settings on different devices.
Placing Your Order
All orders should be placed exclusively through our official website:
Customer Support
If you have any questions regarding a product, sizing, styling, or your order, our customer support team will be happy to assist you.
Customer Care: +91 70250 15965
We encourage you to contact us via WhatsApp or phone before placing your order if you require any clarification or assistance.
Thank you for choosing Kanikaa Jewels. We are honored to be a part of your special occasions and everyday style.
Care Instructions
Jewellery Care Instructions
At Kanikaa Jewels, every piece is thoughtfully crafted to combine elegance with lasting beauty. Proper care and storage will help preserve the finish and extend the life of your jewellery.
General Care
- Wear your jewellery only after applying perfumes, deodorants, lotions, makeup, hairspray, or other cosmetic products.
- Remove your jewellery before bathing, swimming, exercising, or sleeping.
- Avoid contact with water, sweat, chemicals, detergents, and other harsh substances.
- Handle your jewellery with care to prevent scratches, bending, or accidental damage.
Storage
- Store each jewellery piece separately in its original pouch or jewellery box to prevent scratches and tangling.
- Keep your jewellery in a cool, dry place away from direct sunlight, excessive heat, and humidity.
- Avoid storing jewellery in bathrooms or other damp environments.
Cleaning
- After each use, gently wipe your jewellery with a soft, dry microfiber cloth to remove moisture, oils, and residue.
- Do not use jewellery cleaning solutions, polishing compounds, or abrasive materials, as they may damage the plating or decorative elements.
Care for Gold-Plated Jewellery
Our gold-plated jewellery features a premium plating finish designed to provide an elegant appearance. To maintain its shine and longevity:
- Minimize exposure to water, perfumes, cosmetics, and perspiration.
- Avoid friction against hard surfaces or other jewellery.
- Store the jewellery properly when not in use to protect the plated finish.
Care for Imitation and AD Stone Jewellery
Imitation and American Diamond (AD) jewellery should be handled with care to maintain its brilliance.
- Avoid impact or pressure that may loosen stones or decorative elements.
- Protect the jewellery from moisture and chemical exposure.
- Store each piece separately to prevent scratches and preserve its finish.
Important Information
Gold-plated and imitation jewellery are fashion jewellery products and will naturally show signs of wear over time. The longevity of the plating and finish depends on factors such as frequency of use, exposure to moisture and chemicals, storage conditions, environmental factors, and individual skin chemistry.
Following these care instructions will help preserve the appearance of your jewellery and maximize its lifespan.
Thank you for choosing Kanikaa Jewels. We appreciate your trust and are committed to bringing you jewellery that complements your style with elegance and quality.
Shipping & Returns
Effective Date: 30th July 2026
At Kanikaa Jewels, we are committed to delivering your order safely and as quickly as possible. Every piece is carefully inspected and securely packaged before dispatch to ensure it reaches you in excellent condition.
Order Processing
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons, promotional events, or periods of high order volume, processing times may be slightly longer. If this occurs, we will keep you informed.
Shipping Within India
Estimated delivery timelines are:
- Metro cities: 3–5 business days
- Tier 2 and Tier 3 cities: 3–7 business days
- Remote locations: 5–10 business days
Delivery timelines are estimates and may vary depending on the courier partner and local conditions.
Shipping Charges
- Free standard shipping on orders above ₹4500
- Orders below this amount will incur a shipping charge calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive an email and/or WhatsApp message containing your tracking details. You can use this information to monitor your shipment until delivery.
Delivery Attempts
Our courier partners typically make multiple delivery attempts. If the shipment is returned to us due to an incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for reshipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Kanikaa Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery:
- Opening Video Must in case of Damaged products
- Refuse delivery in case packaging is damaged
- Contact us within 24 hours of receiving the package.
International Shipping
Currently, Kanikaa Jewels ships only within India. If international shipping becomes available, this policy will be updated accordingly.
Need Assistance?
For any shipping-related queries, please contact us:
Email: kanikaajewels@gmail.com
Phone/WhatsApp: +917025015965
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM IST